Secure Server Infrastructure Upgrade for a Leading Pharmaceutical Company in Nigeria

As the company expanded its product range and regulatory reporting requirements increased, their legacy server infrastructure began to struggle. The existing setup — 16GB RAM, 2TB HDD storage, and Windows Server 2012 — created several critical risks:

• Slow access to critical batch records, quality control documents, and regulatory files

• Heightened vulnerability due to the outdated operating system (Windows Server 2012 had reached end of support)

• Insufficient storage for growing volumes of compliance documentation, stability studies, and audit trails

• Inadequate backup system, raising serious concerns about data integrity and disaster recovery — a major issue in the highly regulated pharmaceutical industry With strict regulatory standards (NAFDAC, WHO GMP, and NDPR) to meet, any downtime or data loss could have severe compliance and operational consequences.

Saphistech was selected to carry out a complete, compliant server upgrade with zero tolerance for risk. Our team executed a carefully planned migration that prioritized data security, regulatory compliance, and minimal disruption to ongoing manufacturing and quality operations. Key Upgrades Delivered:

• RAM Upgrade: Increased from 16GB to 96GB to support faster processing of large datasets and multiple concurrent users.

• Storage Expansion: Upgraded primary storage from 2TB HDD to 8TB for secure, high-capacity storage of sensitive pharmaceutical records.

• Operating System Migration: Smooth and fully validated transition from Windows Server 2012 to Windows Server 2022, ensuring continued security updates and full compatibility with modern pharmaceutical software systems.

• Backup Implementation: Introduced a reliable 2TB external SSD backup solution with automated, encrypted backups and rapid restore capabilities

The upgraded infrastructure delivered significant improvements while maintaining full regulatory compliance:

1. Performance Improvement: System response time improved by more than 75%, enabling faster access to critical quality and regulatory documents.

2. Enhanced Capacity: Storage increased 4x and RAM increased 6x, providing ample room for future growth in product lines and digital documentation.

3. Strengthened Security & Compliance: Windows Server 2022 provided advanced security features and regular patching. The new encrypted SSD backup ensures quick recovery and meets stringent data integrity requirements.

4. Zero Unplanned Downtime: The entire upgrade was completed with only 90 minutes of planned downtime during off-peak hours.